Data Centres & SLA

Certifications	Our data centres need to prove they comply with physical and environmental security of the following certifications: PCI-DSS approved SSAE 16 (SAS70 replacement) Tier III
Connectivity	Diverse path network connectivity All public internet traffic on multiple Tier 1 providers using BGP Private connections for direct connect available from multiple local providers
Environment	Rugged Power systems with built-in redundancy, full uninterruptible power supply (UPS) systems, and backup generator systems in the event of a local utility failure Precision cooling system provides appropriate airflow, temperature and humidity to optimize conditions for equipment operation and to minimize downtime due to equipment failure Early fire detection systems for isolated and ultra-fast response
Physical security	Data centre buildings manned by on-site security on a 24×365 basis Biometric & S2 keycard access CCTV digital camera coverage of the entire site Visitors are screened upon entry to verify their identity and authorized only if present on access list Visitors and staff badges are kept at all times in the facilities

SLA